Effective Date: 1 December 2026
Company Name: Bizgenix Ai Solution Pvt Ltd
Website: https://bizgenix.ai/
1. Introduction
Bizgenix Ai Solution Pvt Ltd ("Company", "we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you interact with our website, services, and communication channels including WhatsApp Business.
By using our website or communicating with us through WhatsApp, phone, email, or any other platform, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Phone number
- Email address
- Business or project details
- Address or location details
- Any information voluntarily submitted through forms, WhatsApp, email, or direct communication
Technical Information
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and analytics data
3. How We Use Your Information
- To respond to inquiries and project requests
- To provide architecture, design, and related services
- To communicate updates and project-related information
- To improve our website and customer experience
- To provide support through WhatsApp Business and other communication channels
- To send promotional or informational messages (only where permitted)
- To comply with legal obligations
4. WhatsApp Communication
By contacting Bizgenix Ai Solution Pvt Ltd through WhatsApp, you consent to receive:
- Project-related updates
- Customer support messages
- Appointment confirmations
- Service-related notifications
- Promotional communications (if opted in)
Users may opt out of promotional communications at any time by replying with "STOP" or by contacting us directly.
5. Sharing of Information
We do not sell, rent, or trade personal information to third parties.
We may share information only with:
- Trusted service providers assisting in operations
- Legal authorities when required by law
- Platforms necessary for communication and service delivery, including Meta and WhatsApp
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, misuse, or disclosure.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Cookies and Tracking Technologies
Our website may use cookies and analytics tools to improve user experience, monitor website traffic, and analyze performance.
Users can disable cookies through their browser settings.
8. Data Retention
We retain personal information only for as long as necessary to fulfill business, legal, and operational requirements.
9. Your Rights
- Access their personal information
- Request correction of inaccurate data
- Request deletion of personal data
- Withdraw consent for marketing communications
To exercise these rights, please contact us using the information below.
10. Third-Party Services
Our website or communications may contain links to third-party platforms or services. We are not responsible for the privacy practices of those external platforms.
11. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
13. Contact Information
Bizgenix Ai Solution Pvt Ltd
302, Pragati Celestita, Dukhiyano Darbar Road,
Mota Varachha, Surat, Gujarat - 394101, India
Email: info@bizgenix.com
Phone: +91 82008 58674
Website: https://bizgenix.ai/
